Effective October 19, 2026
Who we are
oro Surfaces operates this website from 8601 Jane St, Vaughan, ON L4K 5N9, Canada. Questions about privacy: privacy@orosurfaces.com.
Information we collect
If you request a quote or contact us, we collect what you submit: typically name, phone, email, company, project details, and any attachments. When you browse the site, we and our service providers may receive standard log data such as IP address, browser type, and pages viewed.
We do not process payment cards on this website.
How we use and share it
We use your information to respond to inquiries, work on projects with you, run and improve the site, and comply with law. We do not sell personal information.
We share information with vendors who help us operate the business (for example hosting and email delivery), only as needed for those services. We may also disclose information when required by law. Data may be stored in Canada, the United States, or where those vendors operate.
Retention and cookies
We keep inquiry records as long as needed for business and legal purposes. The site uses cookies and similar tools for core functionality and to understand traffic in aggregate. You can limit cookies in your browser settings.
Your rights
Depending on where you live, you may ask us to access, correct, or delete certain personal information. Email privacy@orosurfaces.com or use the contact form. This site is for trade use; we do not knowingly collect information from anyone under 16.
Updates
We may change this policy. The effective date at the top will reflect the latest version.